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Download Your 311 Mobile App Today!

311, New York City's main source of government information and non-emergency services, now has a mobile app! Whether you're a resident, business owner, or visitor, help is just a click, text, or call away. You can easily make complaints and requests for NYC government services and track them on your device, get the latest citywide alerts, find where to vote, send feedback to 311, and visit 311 Online.

311's mission is to provide the public with quick, easy access to all New York City government services and information while maintaining the highest possible level of customer service. Once you report a complaint about an issue at a specific location to one City Agency for resolution, 311 immediately routes your complaint to one of that City agency for review and handling. You will get a confirmation email if you included your contact information. After 24 hours, you can check the list on the "My Complaints" screen to get an update on the City's response to your complaint.

With the 311 app, you can report or get help with the following:

  • Noise
  • Rat conditions
  • Lost property in taxis
  • Illegal parking
  • Parking meters
  • Blocked driveways
  • Abandoned vehicles
  • Street potholes
  • Street signs
  • Street lights
  • Sidewalks
  • Tree damage
  • Street tree plantings
  • Beaches, gyms, parks and pools
  • Dirty conditions
  • Building graffiti
  • Food establishments
  • Homeless assistance

Also on the mobile app is NYC Today, which gives you quick access to information on the City's most requested services: alternate side parking and meters, garbage and recycling collections, and public school status.

To download the app, click here


Spring is in the air at  <a target="_blank" href="">@mangia_nyc_official</a>and perfect for outdoor dining πŸ’šπŸ’«

πŸ“Έ:  <a target="_blank" href="">@cynstahgram</a>
Flowers by  <a target="_blank" href="">@floratorium</a>
Spring is in the air at @mangia_nyc_officialand perfect for outdoor dining πŸ’šπŸ’« πŸ“Έ: @cynstahgram Flowers by @floratorium
2 days ago